Telemarketers

1. 01Contact businesses or private individuals by telephone to solicit sales for goods or services, or to request donations for charitable causes.People already use AI for this at work
2. 02Obtain customer information such as name, address, and payment method, and enter orders into computers.People already use AI for this at work
3. 03Explain products or services and prices, and answer questions from customers.People already use AI for this at work
4. 04Record names, addresses, purchases, and reactions of prospects contacted.AI could speed this up a lot
5. 05Maintain records of contacts, accounts, and orders.AI could speed this up a lot
6. 06Answer telephone calls from potential customers who have been solicited through advertisements.AI could speed this up a lot
7. 07Deliver prepared sales talks, reading from scripts that describe products or services, to persuade potential customers to purchase a product or service or to make a donation.AI could speed this up a lot
8. 08Telephone or write letters to respond to correspondence from customers or to follow up initial sales contacts.AI could speed this up a lot
9. 09Adjust sales scripts to better target the needs and interests of specific individuals.AI could speed this up a lot
10. 10Obtain names and telephone numbers of potential customers from sources such as telephone directories, magazine reply cards, and lists purchased from other organizations.AI could speed this up, with extra tools

Tasks from O*NET® 31.0 (US Department of Labor, CC BY 4.0, changed by us), most important first. “Already use” comes from Anthropic’s data on real work chats with Claude; “could speed up” from task ratings made with GPT-4 in 2023.

AI touches every main task of this job in some way. Your edge is judgment: knowing when AI’s work is right, and checking it before it counts.

Official connectors that let an AI assistant work inside the apps sales use. Each is made by the app’s own maker.

What you can do next