Sales Representatives of Services, Except Advertising, Insurance, Financial Services, and Travel

1. 01Consult with clients after sales or contract signings to resolve problems and provide ongoing support.People already use AI for this at work
2. 02Answer customers' questions about services, prices, availability, or credit terms.People already use AI for this at work
3. 03Develop sales presentations or proposals to explain service specifications.People already use AI for this at work
4. 04Create forms or agreements to complete sales.AI could speed this up a lot
5. 05Contact prospective or existing customers to discuss how services can meet their needs.People already use AI for this at work
6. 06Negotiate prices or terms of sales or service agreements.People already use AI for this at work
7. 07Quote prices, credit terms, contract terms, or fulfillment dates for services.AI could speed this up a lot
8. 08Maintain customer records using automated systems.People already use AI for this at work
9. 09Identify prospective customers using business directories, leads from clients, or information from conferences or trade shows.People already use AI for this at work
10. 10Inform customers of contracts or other information pertaining to purchased services.AI could speed this up a lot

Tasks from O*NET® 31.0 (US Department of Labor, CC BY 4.0, changed by us), most important first. “Already use” comes from Anthropic’s data on real work chats with Claude; “could speed up” from task ratings made with GPT-4 in 2023.

AI touches every main task of this job in some way. Your edge is judgment: knowing when AI’s work is right, and checking it before it counts.

Official connectors that let an AI assistant work inside the apps sales use. Each is made by the app’s own maker.

What you can do next