Job Check
Sales Representatives of Services, Except Advertising, Insurance, Financial Services, and Travel
Sell services to individuals or businesses. May describe options or resolve client problems.
10 main tasks · most important first
Your main tasks and AI
Importance- 01Consult with clients after sales or contract signings to resolve problems and provide ongoing support.People already use AI for this at work
- 02Answer customers' questions about services, prices, availability, or credit terms.People already use AI for this at work
- 03Develop sales presentations or proposals to explain service specifications.People already use AI for this at work
- 04Create forms or agreements to complete sales.AI could speed this up a lot
- 05Contact prospective or existing customers to discuss how services can meet their needs.People already use AI for this at work
- 06Negotiate prices or terms of sales or service agreements.People already use AI for this at work
- 07Quote prices, credit terms, contract terms, or fulfillment dates for services.AI could speed this up a lot
- 08Maintain customer records using automated systems.People already use AI for this at work
- 09Identify prospective customers using business directories, leads from clients, or information from conferences or trade shows.People already use AI for this at work
- 10Inform customers of contracts or other information pertaining to purchased services.AI could speed this up a lot
Tasks from O*NET® 31.0 (US Department of Labor, CC BY 4.0, changed by us), most important first. “Already use” comes from Anthropic’s data on real work chats with Claude; “could speed up” from task ratings made with GPT-4 in 2023.
Four studies, side by side
None is a forecast of job loss63%of this job’s tasks an AI model could do in half the time, counting tasks that need extra tools as half (rated in 2023).Eloundou, Manning, Mishkin and Rock, 2023
Above 100% of jobsin how often and how well AI helped with this job’s work in Microsoft Copilot chats (2024 data).Microsoft Research (Tomlinson et al.), 2025
Above 32% of jobsin how much of this job’s physical work robots have been shown to do, from factories to homes (2026).Anthropic, 2026
Your human edge
AI touches every main task of this job in some way. Your edge is judgment: knowing when AI’s work is right, and checking it before it counts.
AI tools for your work
Official connectors that let an AI assistant work inside the apps sales use. Each is made by the app’s own maker.