Job Check
Counter and Rental Clerks
Receive orders, generally in person, for repairs, rentals, and services. May describe available options, compute cost, and accept payment.
10 main tasks · most important first
Your main tasks and AI
Importance- 01Compute charges for merchandise or services and receive payments.AI could speed this up, with extra tools
- 02Receive orders for services, such as rentals, repairs, dry cleaning, and storage.AI could speed this up a lot
- 03Explain rental fees, policies, and procedures.People already use AI for this at work
- 04Provide information about rental items, such as availability, operation, or description.People already use AI for this at work
- 05Advise customers on use and care of merchandise.People already use AI for this at work
- 06Greet customers and discuss the type, quality, and quantity of merchandise sought for rental.AI could speed this up, with extra tools
- 07Answer telephones to provide information and receive orders.AI could speed this up a lot
- 08Inspect and adjust rental items to meet needs of customer.Mostly human for now
- 09Prepare rental forms, obtaining customer signature and other information, such as required licenses.AI could speed this up a lot
- 10Rent items, arrange for provision of services to customers, and accept returns.AI could speed this up, with extra tools
Tasks from O*NET® 31.0 (US Department of Labor, CC BY 4.0, changed by us), most important first. “Already use” comes from Anthropic’s data on real work chats with Claude; “could speed up” from task ratings made with GPT-4 in 2023.
Four studies, side by side
None is a forecast of job loss21%of this job’s work time goes to tasks that people already do with Claude at work, counting tasks where AI only helps as half (2026).Anthropic, 2026
53%of this job’s tasks an AI model could do in half the time, counting tasks that need extra tools as half (rated in 2023).Eloundou, Manning, Mishkin and Rock, 2023
Above 96% of jobsin how often and how well AI helped with this job’s work in Microsoft Copilot chats (2024 data).Microsoft Research (Tomlinson et al.), 2025
Above 50% of jobsin how much of this job’s physical work robots have been shown to do, from factories to homes (2026).Anthropic, 2026
Your human edge
The main tasks with no real AI use seen and no big speed-up expected. This is where your skill counts most today.
- Inspect and adjust rental items to meet needs of customer.
AI tools for your work
Official connectors that let an AI assistant work inside the apps sales use. Each is made by the app’s own maker.