Tax Examiners and Collectors, and Revenue Agents

1. 01Send notices to taxpayers when accounts are delinquent.AI could speed this up a lot
2. 02Confer with taxpayers or their representatives to discuss the issues, laws, and regulations involved in returns, and to resolve problems with returns.AI could speed this up, with extra tools
3. 03Notify taxpayers of any overpayment or underpayment, and either issue a refund or request further payment.AI could speed this up, with extra tools
4. 04Maintain records for each case, including contacts, telephone numbers, and actions taken.AI could speed this up a lot
5. 05Contact taxpayers by mail or telephone to address discrepancies and to request supporting documentation.AI could speed this up, with extra tools
6. 06Answer questions from taxpayers and assist them in completing tax forms.AI could speed this up, with extra tools
7. 07Collect taxes from individuals or businesses according to prescribed laws and regulations.AI could speed this up, with extra tools
8. 08Determine appropriate methods of debt settlement, such as offers of compromise, wage garnishment, or seizure and sale of property.AI could speed this up, with extra tools
9. 09Check tax forms to verify that names and taxpayer identification numbers are correct, that computations have been performed correctly, or that amounts match those on supporting documentation.AI could speed this up a lot
10. 10Examine and analyze tax assets and liabilities to determine resolution of delinquent tax problems.AI could speed this up, with extra tools

Tasks from O*NET® 31.0 (US Department of Labor, CC BY 4.0, changed by us), most important first. “Already use” comes from Anthropic’s data on real work chats with Claude; “could speed up” from task ratings made with GPT-4 in 2023.

AI touches every main task of this job in some way. Your edge is judgment: knowing when AI’s work is right, and checking it before it counts.

What you can do next