Sales Representatives, Wholesale and Manufacturing, Except Technical and Scientific Products

1. 01Answer customers' questions about products, prices, availability, product uses, and credit terms.People already use AI for this at work
2. 02Recommend products to customers, based on customers' needs and interests.People already use AI for this at work
3. 03Estimate or quote prices, credit or contract terms, warranties, and delivery dates.People already use AI for this at work
4. 04Consult with clients after sales or contract signings to resolve problems and to provide ongoing support.People already use AI for this at work
5. 05Prepare sales contracts and order forms.People already use AI for this at work
6. 06Provide customers with product samples and catalogs.AI could speed this up, with extra tools
7. 07Monitor market conditions, product innovations, and competitors' products, prices, and sales.People already use AI for this at work
8. 08Perform administrative duties, such as preparing sales budgets and reports, keeping sales records, and filing expense account reports.People already use AI for this at work
9. 09Contact regular and prospective customers to demonstrate products, explain product features, and solicit orders.People already use AI for this at work
10. 10Identify prospective customers by using business directories, following leads from existing clients, participating in organizations and clubs, and attending trade shows and conferences.People already use AI for this at work

Tasks from O*NET® 31.0 (US Department of Labor, CC BY 4.0, changed by us), most important first. “Already use” comes from Anthropic’s data on real work chats with Claude; “could speed up” from task ratings made with GPT-4 in 2023.

AI touches every main task of this job in some way. Your edge is judgment: knowing when AI’s work is right, and checking it before it counts.

Official connectors that let an AI assistant work inside the apps sales use. Each is made by the app’s own maker.

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