Job Check
Secretaries and Administrative Assistants, Except Legal, Medical, and Executive
Perform routine administrative functions such as drafting correspondence, scheduling appointments, organizing and maintaining paper and electronic files, or providing information to callers.
10 main tasks · most important first
Your main tasks and AI
Importance- 01Answer telephones and give information to callers, take messages, or transfer calls to appropriate individuals.People already use AI for this at work
- 02Greet visitors or callers and handle their inquiries or direct them to the appropriate persons according to their needs.People already use AI for this at work
- 03Create, maintain, and enter information into databases.People already use AI for this at work
- 04Use computers for various applications, such as database management or word processing.People already use AI for this at work
- 05Operate office equipment, such as fax machines, copiers, or phone systems and arrange for repairs when equipment malfunctions.Mostly human for now
- 06Set up and manage paper or electronic filing systems, recording information, updating paperwork, or maintaining documents, such as attendance records, correspondence, or other material.AI could speed this up a lot
- 07Operate electronic mail systems and coordinate the flow of information, internally or with other organizations.AI could speed this up, with extra tools
- 08Schedule and confirm appointments for clients, customers, or supervisors.People already use AI for this at work
- 09Maintain scheduling and event calendars.AI could speed this up, with extra tools
- 10Compose, type, and distribute meeting notes, routine correspondence, or reports, such as presentations or expense, statistical, or monthly reports.People already use AI for this at work
Tasks from O*NET® 31.0 (US Department of Labor, CC BY 4.0, changed by us), most important first. “Already use” comes from Anthropic’s data on real work chats with Claude; “could speed up” from task ratings made with GPT-4 in 2023.
Four studies, side by side
None is a forecast of job loss45%of this job’s work time goes to tasks that people already do with Claude at work, counting tasks where AI only helps as half (2026).Anthropic, 2026
64%of this job’s tasks an AI model could do in half the time, counting tasks that need extra tools as half (rated in 2023).Eloundou, Manning, Mishkin and Rock, 2023
Above 82% of jobsin how often and how well AI helped with this job’s work in Microsoft Copilot chats (2024 data).Microsoft Research (Tomlinson et al.), 2025
Above 54% of jobsin how much of this job’s physical work robots have been shown to do, from factories to homes (2026).Anthropic, 2026
Your human edge
The main tasks with no real AI use seen and no big speed-up expected. This is where your skill counts most today.
- Operate office equipment, such as fax machines, copiers, or phone systems and arrange for repairs when equipment malfunctions.