Job Check
Interviewers, Except Eligibility and Loan
Interview persons by telephone, mail, in person, or by other means for the purpose of completing forms, applications, or questionnaires. Ask specific questions, record answers, and assist persons with completing form. May sort, classify, and file forms.
10 main tasks · most important first
Your main tasks and AI
Importance- 01Ask questions in accordance with instructions to obtain various specified information, such as person's name, address, age, religious preference, or state of residency.People already use AI for this at work
- 02Identify and report problems in obtaining valid data.People already use AI for this at work
- 03Ensure payment for services by verifying benefits with the person's insurance provider or working out financing options.AI could speed this up, with extra tools
- 04Perform office duties, such as telemarketing or customer service inquiries, maintaining staff records, billing patients, or receiving payments.AI could speed this up, with extra tools
- 05Review data obtained from interview for completeness and accuracy.AI could speed this up a lot
- 06Compile, record, and code results or data from interview or survey, using computer or specified form.People already use AI for this at work
- 07Perform patient services, such as answering the telephone or assisting patients with financial or medical questions.AI could speed this up, with extra tools
- 08Assist individuals in filling out applications or questionnaires.AI could speed this up a lot
- 09Identify and resolve inconsistencies in interviewees' responses by means of appropriate questioning or explanation.AI could speed this up a lot
- 10Supervise or train other staff members.Mostly human for now
Tasks from O*NET® 31.0 (US Department of Labor, CC BY 4.0, changed by us), most important first. “Already use” comes from Anthropic’s data on real work chats with Claude; “could speed up” from task ratings made with GPT-4 in 2023.
Four studies, side by side
None is a forecast of job loss39%of this job’s work time goes to tasks that people already do with Claude at work, counting tasks where AI only helps as half (2026).Anthropic, 2026
67%of this job’s tasks an AI model could do in half the time, counting tasks that need extra tools as half (rated in 2023).Eloundou, Manning, Mishkin and Rock, 2023
Above 75% of jobsin how often and how well AI helped with this job’s work in Microsoft Copilot chats (2024 data).Microsoft Research (Tomlinson et al.), 2025
Your human edge
The main tasks with no real AI use seen and no big speed-up expected. This is where your skill counts most today.
- Supervise or train other staff members.