Job Check
Customs Brokers
Prepare customs documentation and ensure that shipments meet all applicable laws to facilitate the import and export of goods. Determine and track duties and taxes payable and process payments on behalf of client. Sign documents under a power of attorney. Represent clients in meetings with customs officials and apply for duty refunds and tariff reclassifications. Coordinate transportation and storage of imported goods.
10 main tasks · most important first
Your main tasks and AI
Importance- 01Pay, or arrange for payment of, taxes and duties on shipments.AI could speed this up, with extra tools
- 02Classify goods according to tariff coding system.AI could speed this up a lot
- 03Clear goods through customs and to their destinations for clients.AI could speed this up, with extra tools
- 04Prepare and process import and export documentation according to customs regulations, laws, or procedures.People already use AI for this at work
- 05Stay abreast of changes in import or export laws or regulations by reading current literature, attending meetings or conferences, or conferring with colleagues.People already use AI for this at work
- 06Calculate duty and tariff payments owed on shipments.AI could speed this up a lot
- 07Confer with officials in various agencies to facilitate clearance of goods through customs and quarantine.AI could speed this up, with extra tools
- 08Obtain line releases for frequent shippers of low-risk commodities, high-volume entries, or multiple-container loads.AI could speed this up, with extra tools
- 09Request or compile necessary import documentation, such as customs invoices, certificates of origin, and cargo-control documents.AI could speed this up, with extra tools
- 10Advise customers on import and export restrictions, tariff systems, insurance requirements, quotas, or other customs-related matters.AI could speed this up, with extra tools
Tasks from O*NET® 31.0 (US Department of Labor, CC BY 4.0, changed by us), most important first. “Already use” comes from Anthropic’s data on real work chats with Claude; “could speed up” from task ratings made with GPT-4 in 2023.
Four studies, side by side
None is a forecast of job loss12%of this job’s work time goes to tasks that people already do with Claude at work, counting tasks where AI only helps as half (2026).Anthropic, 2026
64%of this job’s tasks an AI model could do in half the time, counting tasks that need extra tools as half (rated in 2023).Eloundou, Manning, Mishkin and Rock, 2023
Above 67% of jobsin how often and how well AI helped with this job’s work in Microsoft Copilot chats (2024 data).Microsoft Research (Tomlinson et al.), 2025
Your human edge
AI touches every main task of this job in some way. Your edge is judgment: knowing when AI’s work is right, and checking it before it counts.