Job Check

Cargo and Freight Agents

US evidence · AI already used for 0 of 10 main tasks · Check another job

Expedite and route movement of incoming and outgoing cargo and freight shipments in airline, train, and trucking terminals and shipping docks. Take orders from customers and arrange pickup of freight and cargo for delivery to loading platform. Prepare and examine bills of lading to determine shipping charges and tariffs.

10 main tasks · most important first

Your main tasks and AI

Importance

01Negotiate and arrange transport of goods with shipping or freight companies.AI could speed this up, with extra tools
02Determine method of shipment and prepare bills of lading, invoices, and other shipping documents.AI could speed this up a lot
03Track delivery progress of shipments.AI could speed this up, with extra tools
04Advise clients on transportation and payment methods.AI could speed this up, with extra tools
05Estimate freight or postal rates and record shipment costs and weights.AI could speed this up a lot
06Keep records of all goods shipped, received, and stored.AI could speed this up, with extra tools
07Notify consignees, passengers, or customers of freight or baggage arrival and arrange for delivery.AI could speed this up, with extra tools
08Retrieve stored items and trace lost shipments as necessary.AI could speed this up, with extra tools
09Enter shipping information into a computer by hand or by a hand-held scanner that reads bar codes on goods.AI could speed this up a lot
10Prepare manifests showing numbers of airplane passengers and baggage, mail, and freight weights, transmitting data to destinations.AI could speed this up a lot

Tasks from O*NET® 31.0 (US Department of Labor, CC BY 4.0, changed by us), most important first. “Already use” comes from Anthropic’s data on real work chats with Claude; “could speed up” from task ratings made with GPT-4 in 2023.

Checked O*NET 31.0, August 2026Corrections

About this check

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Where these numbers come from

O*NET 31.0 Database, US Department of Labor, Employment and Training Administration (USDOL/ETA), 2026-08. Licence: CC BY 4.0.

Anthropic Economic Index: labor market impacts (observed exposure), Anthropic, 2026-03-05. Licence: CC BY.

Working with AI: Measuring the Applicability of Generative AI to Occupations (v1.1), Microsoft Research (Tomlinson et al.), 2025-12. Licence: CC BY 4.0.

GPTs are GPTs: labor market impact potential of LLMs (Science, 2024), Eloundou, Manning, Mishkin and Rock, 2023. Licence: MIT.

What work can robots do? (robot exposure index), Anthropic, 2026-09-30. Licence: CC BY 4.0.

This page includes information from the O*NET® 31.0 Database by the U.S. Department of Labor, Employment and Training Administration (USDOL/ETA), used under the CC BY 4.0 license. We have modified this information; USDOL/ETA has not approved, endorsed or tested these modifications. O*NET® is a trademark of USDOL/ETA. How the Job Check works.

Corrections

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Cargo and Freight Agents

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