Job Check
Cargo and Freight Agents
Expedite and route movement of incoming and outgoing cargo and freight shipments in airline, train, and trucking terminals and shipping docks. Take orders from customers and arrange pickup of freight and cargo for delivery to loading platform. Prepare and examine bills of lading to determine shipping charges and tariffs.
10 main tasks · most important first
Your main tasks and AI
Importance- 01Negotiate and arrange transport of goods with shipping or freight companies.AI could speed this up, with extra tools
- 02Determine method of shipment and prepare bills of lading, invoices, and other shipping documents.AI could speed this up a lot
- 03Track delivery progress of shipments.AI could speed this up, with extra tools
- 04Advise clients on transportation and payment methods.AI could speed this up, with extra tools
- 05Estimate freight or postal rates and record shipment costs and weights.AI could speed this up a lot
- 06Keep records of all goods shipped, received, and stored.AI could speed this up, with extra tools
- 07Notify consignees, passengers, or customers of freight or baggage arrival and arrange for delivery.AI could speed this up, with extra tools
- 08Retrieve stored items and trace lost shipments as necessary.AI could speed this up, with extra tools
- 09Enter shipping information into a computer by hand or by a hand-held scanner that reads bar codes on goods.AI could speed this up a lot
- 10Prepare manifests showing numbers of airplane passengers and baggage, mail, and freight weights, transmitting data to destinations.AI could speed this up a lot
Tasks from O*NET® 31.0 (US Department of Labor, CC BY 4.0, changed by us), most important first. “Already use” comes from Anthropic’s data on real work chats with Claude; “could speed up” from task ratings made with GPT-4 in 2023.
Four studies, side by side
None is a forecast of job loss2%of this job’s work time goes to tasks that people already do with Claude at work, counting tasks where AI only helps as half (2026).Anthropic, 2026
47%of this job’s tasks an AI model could do in half the time, counting tasks that need extra tools as half (rated in 2023).Eloundou, Manning, Mishkin and Rock, 2023
Above 71% of jobsin how often and how well AI helped with this job’s work in Microsoft Copilot chats (2024 data).Microsoft Research (Tomlinson et al.), 2025
Above 57% of jobsin how much of this job’s physical work robots have been shown to do, from factories to homes (2026).Anthropic, 2026
Your human edge
AI touches every main task of this job in some way. Your edge is judgment: knowing when AI’s work is right, and checking it before it counts.