Job Check
Concierges
Assist patrons at hotel, apartment, or office building with personal services. May take messages; arrange or give advice on transportation, business services, or entertainment; or monitor guest requests for housekeeping and maintenance.
10 main tasks · most important first
Your main tasks and AI
Importance- 01Provide information about local features, such as shopping, dining, nightlife, or recreational destinations.People already use AI for this at work
- 02Make reservations for patrons, such as for dinner, spa treatments, or golf tee times, and obtain tickets to special events.AI could speed this up, with extra tools
- 03Provide directions to guests.AI could speed this up, with extra tools
- 04Order flowers for guests.AI could speed this up, with extra tools
- 05Make travel arrangements for sightseeing or other tours.People already use AI for this at work
- 06Pick up and deliver items or run errands for guests.Mostly human for now
- 07Plan special events, parties, or meetings, which may include booking musicians or celebrities.People already use AI for this at work
- 08Book airline or train tickets, reserve rental cars, or arrange shuttle service for guests.No rating yet
- 09Arrange childcare services for guests.AI could speed this up, with extra tools
- 10Carry out unusual requests, such as searching for hard-to-find items or arranging for exotic services, such as hot-air balloon rides.AI could speed this up, with extra tools
Tasks from O*NET® 31.0 (US Department of Labor, CC BY 4.0, changed by us), most important first. “Already use” comes from Anthropic’s data on real work chats with Claude; “could speed up” from task ratings made with GPT-4 in 2023.
Four studies, side by side
None is a forecast of job loss19%of this job’s work time goes to tasks that people already do with Claude at work, counting tasks where AI only helps as half (2026).Anthropic, 2026
47%of this job’s tasks an AI model could do in half the time, counting tasks that need extra tools as half (rated in 2023).Eloundou, Manning, Mishkin and Rock, 2023
Above 98% of jobsin how often and how well AI helped with this job’s work in Microsoft Copilot chats (2024 data).Microsoft Research (Tomlinson et al.), 2025
Above 59% of jobsin how much of this job’s physical work robots have been shown to do, from factories to homes (2026).Anthropic, 2026
Your human edge
The main tasks with no real AI use seen and no big speed-up expected. This is where your skill counts most today.
- Pick up and deliver items or run errands for guests.