Job Check
Medical Secretaries and Administrative Assistants
Perform secretarial duties using specific knowledge of medical terminology and hospital, clinic, or laboratory procedures. Duties may include scheduling appointments, billing patients, and compiling and recording medical charts, reports, and correspondence.
10 main tasks · most important first
Your main tasks and AI
Importance- 01Answer telephones and direct calls to appropriate staff.People already use AI for this at work
- 02Schedule and confirm patient diagnostic appointments, surgeries, or medical consultations.People already use AI for this at work
- 03Complete insurance or other claim forms.AI could speed this up a lot
- 04Greet visitors, ascertain purpose of visit, and direct them to appropriate staff.AI could speed this up, with extra tools
- 05Transmit correspondence or medical records by mail, e-mail, or fax.AI could speed this up a lot
- 06Maintain medical records, technical library, or correspondence files.AI could speed this up, with extra tools
- 07Receive and route messages or documents, such as laboratory results, to appropriate staff.AI could speed this up, with extra tools
- 08Interview patients to complete documents, case histories, or forms, such as intake or insurance forms.AI could speed this up, with extra tools
- 09Operate office equipment, such as voice mail messaging systems, and use word processing, spreadsheet, or other software applications to prepare reports, invoices, financial statements, letters, case histories, or medical records.AI could speed this up a lot
- 10Perform bookkeeping duties, such as credits or collections, preparing and sending financial statements or bills, and keeping financial records.AI could speed this up, with extra tools
Tasks from O*NET® 31.0 (US Department of Labor, CC BY 4.0, changed by us), most important first. “Already use” comes from Anthropic’s data on real work chats with Claude; “could speed up” from task ratings made with GPT-4 in 2023.
Four studies, side by side
None is a forecast of job loss36%of this job’s work time goes to tasks that people already do with Claude at work, counting tasks where AI only helps as half (2026).Anthropic, 2026
67%of this job’s tasks an AI model could do in half the time, counting tasks that need extra tools as half (rated in 2023).Eloundou, Manning, Mishkin and Rock, 2023
Above 63% of jobsin how often and how well AI helped with this job’s work in Microsoft Copilot chats (2024 data).Microsoft Research (Tomlinson et al.), 2025
Above 35% of jobsin how much of this job’s physical work robots have been shown to do, from factories to homes (2026).Anthropic, 2026
Your human edge
AI touches every main task of this job in some way. Your edge is judgment: knowing when AI’s work is right, and checking it before it counts.