Job Check
Loan Officers
Evaluate, authorize, or recommend approval of commercial, real estate, or credit loans. Advise borrowers on financial status and payment methods. Includes mortgage loan officers and agents, collection analysts, loan servicing officers, loan underwriters, and payday loan officers.
10 main tasks · most important first
Your main tasks and AI
Importance- 01Meet with applicants to obtain information for loan applications and to answer questions about the process.AI could speed this up, with extra tools
- 02Analyze applicants' financial status, credit, and property evaluations to determine feasibility of granting loans.AI could speed this up, with extra tools
- 03Approve loans within specified limits, and refer loan applications outside those limits to management for approval.AI could speed this up, with extra tools
- 04Explain to customers the different types of loans and credit options that are available, as well as the terms of those services.People already use AI for this at work
- 05Submit applications to credit analysts for verification and recommendation.AI could speed this up, with extra tools
- 06Review loan agreements to ensure that they are complete and accurate according to policy.AI could speed this up a lot
- 07Review and update credit and loan files.AI could speed this up, with extra tools
- 08Obtain and compile copies of loan applicants' credit histories, corporate financial statements, and other financial information.AI could speed this up, with extra tools
- 09Work with clients to identify their financial goals and to find ways of reaching those goals.AI could speed this up, with extra tools
- 10Handle customer complaints and take appropriate action to resolve them.People already use AI for this at work
Tasks from O*NET® 31.0 (US Department of Labor, CC BY 4.0, changed by us), most important first. “Already use” comes from Anthropic’s data on real work chats with Claude; “could speed up” from task ratings made with GPT-4 in 2023.
Four studies, side by side
None is a forecast of job loss19%of this job’s work time goes to tasks that people already do with Claude at work, counting tasks where AI only helps as half (2026).Anthropic, 2026
59%of this job’s tasks an AI model could do in half the time, counting tasks that need extra tools as half (rated in 2023).Eloundou, Manning, Mishkin and Rock, 2023
Above 79% of jobsin how often and how well AI helped with this job’s work in Microsoft Copilot chats (2024 data).Microsoft Research (Tomlinson et al.), 2025
Your human edge
AI touches every main task of this job in some way. Your edge is judgment: knowing when AI’s work is right, and checking it before it counts.