Job Check
Computer Network Support Specialists
Analyze, test, troubleshoot, and evaluate existing network systems, such as local area networks (LAN), wide area networks (WAN), cloud networks, servers, and other data communications networks. Perform network maintenance to ensure networks operate correctly with minimal interruption.
10 main tasks · most important first
Your main tasks and AI
Importance- 01Back up network data.Mostly human for now
- 02Configure security settings or access permissions for groups or individuals.People already use AI for this at work
- 03Analyze and report computer network security breaches or attempted breaches.People already use AI for this at work
- 04Identify the causes of networking problems, using diagnostic testing software and equipment.AI could speed this up, with extra tools
- 05Document network support activities.AI could speed this up a lot
- 06Configure wide area network (WAN) or local area network (LAN) routers or related equipment.AI could speed this up a lot
- 07Install network software, including security or firewall software.AI could speed this up a lot
- 08Troubleshoot network or connectivity problems for users or user groups.People already use AI for this at work
- 09Provide telephone support related to networking or connectivity issues.AI could speed this up, with extra tools
- 10Evaluate local area network (LAN) or wide area network (WAN) performance data to ensure sufficient availability or speed, to identify network problems, or for disaster recovery purposes.AI could speed this up a lot
Tasks from O*NET® 31.0 (US Department of Labor, CC BY 4.0, changed by us), most important first. “Already use” comes from Anthropic’s data on real work chats with Claude; “could speed up” from task ratings made with GPT-4 in 2023.
Four studies, side by side
None is a forecast of job loss29%of this job’s work time goes to tasks that people already do with Claude at work, counting tasks where AI only helps as half (2026).Anthropic, 2026
64%of this job’s tasks an AI model could do in half the time, counting tasks that need extra tools as half (rated in 2023).Eloundou, Manning, Mishkin and Rock, 2023
Above 89% of jobsin how often and how well AI helped with this job’s work in Microsoft Copilot chats (2024 data).Microsoft Research (Tomlinson et al.), 2025
Above 46% of jobsin how much of this job’s physical work robots have been shown to do, from factories to homes (2026).Anthropic, 2026
Your human edge
The main tasks with no real AI use seen and no big speed-up expected. This is where your skill counts most today.
- Back up network data.
AI tools for your work
Official connectors that let an AI assistant work inside the apps software developers use. Each is made by the app’s own maker.