Arbitrators, Mediators, and Conciliators

1. 01Prepare written opinions or decisions regarding cases.People already use AI for this at work
2. 02Apply relevant laws, regulations, policies, or precedents to reach conclusions.People already use AI for this at work
3. 03Conduct hearings to obtain information or evidence relative to disposition of claims.AI could speed this up, with extra tools
4. 04Determine extent of liability according to evidence, laws, or administrative or judicial precedents.AI could speed this up, with extra tools
5. 05Rule on exceptions, motions, or admissibility of evidence.AI could speed this up, with extra tools
6. 06Confer with disputants to clarify issues, identify underlying concerns, and develop an understanding of their respective needs and interests.AI could speed this up, with extra tools
7. 07Use mediation techniques to facilitate communication between disputants, to further parties' understanding of different perspectives, and to guide parties toward mutual agreement.People already use AI for this at work
8. 08Conduct initial meetings with disputants to outline the arbitration process, settle procedural matters, such as fees, or determine details, such as witness numbers or time requirements.AI could speed this up, with extra tools
9. 09Evaluate information from documents, such as claim applications, birth or death certificates, or physician or employer records.AI could speed this up, with extra tools
10. 10Research laws, regulations, policies, or precedent decisions to prepare for hearings.People already use AI for this at work

Tasks from O*NET® 31.0 (US Department of Labor, CC BY 4.0, changed by us), most important first. “Already use” comes from Anthropic’s data on real work chats with Claude; “could speed up” from task ratings made with GPT-4 in 2023.

AI touches every main task of this job in some way. Your edge is judgment: knowing when AI’s work is right, and checking it before it counts.

What you can do next