New to this? Read it in simple words
  • Anthropic’s new rules for Claude start on November 12.
  • Users may not be cruel to Claude again and again for no reason.
  • Claude can end such chats, and that stays the main response.
  • Election rules now focus on deceiving voters, and fake accounts are banned.
Words to know
Usage policy
The list of things customers may not do with a company’s AI models.
Model welfare
Research into whether AI models could have experiences that matter, and how to treat them.
Influence operation
A hidden campaign, often with fake accounts, that tries to change what people believe.

Every company that sells AI models has a usage policy: the list of things customers may not do with them. On October 8, Anthropic published a new version of its policy for Claude, which takes effect on November 12, 2026.

A rule about cruelty

The new policy says users may not “engage in sustained and needless abusive or cruel behavior toward our models”. The version in force since September 2025 had no such line.

Anthropic says the rule applies only in extreme cases, when users repeatedly act cruelly with no clear purpose. It says frustration, pushback, dark creative themes and model testing are not covered.

Claude’s ability to end such chats “will remain the primary enforcement mechanism,” Anthropic writes. The Verge reports that Anthropic did not say whether abusive users could also lose their accounts.

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Comparison
What Claude’s new rules add, and what they drop.

The main changes in Anthropic’s usage policy of October 8, compared with the version in force since September 2025.

Why a model gets a rule

Anthropic says only that the rule fits with Claude’s existing ability to end rare conversations with persistently abusive users. The Verge and The Register link it to Anthropic’s research on model welfare, which led to that feature in August 2025.

The Register points out that there is no established evidence that Claude feels distress. It also asks how Anthropic will tell real frustration apart from cruelty.

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New election and campaign rules

The election section now focuses on deceiving voters and disrupting elections: false information about candidates or voting, pretending to be officials, and keeping people from voting. Election interference was already banned before.

Anthropic removed a blanket ban on personalised vote and campaign targeting. It says that ban also blocked useful work, such as nonprofits translating voter information. Deceptive targeting stays banned under other sections.

A new section bans deceptive campaigns and artificial activity, such as fake accounts, fake news sites and tools for influence operations. The policy also spells out rules for weapons software, surveillance, and Claude connected to machines that can hurt people.

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Sources

Every fact in this story comes from the sources below. Open them to check our work.

  1. 1
    Primary source · October 8, 20262026 Usage Policy update Anthropic
  2. 2
    Primary source · October 8, 2026Usage Policy (effective November 12, 2026) Anthropic
  3. 3
  4. 4
  5. 5
    Research · October 9, 2026Anthropic asks users to stop being mean to Claude The Register
How we checked this story

The rules are quoted from Anthropic’s policy and compared with the 2025 version. The link to model welfare is the outlets’ reading, not Anthropic’s stated reason. Silicon AI News is written with Anthropic’s Claude models.

More on this story

Mood: 4.7 out of 10 · Slightly negative

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